Wish you could inspire the team to perform at a higher level?
Build a productive, profitable business without sacrificing patient and practice relationships. Dental practices which develop a culture shaped by a strong identity, effective leadership, clear communications and strategic systems naturally culminate in exceptional patient care, a bonded team, and a more joyous work experience.
INCREASING PRODUCTION AND CARING FOR YOU PATIENTS IS NOT MUTUALLY EXCLUSIVE.
YOU MUST DO BOTH!
There is a false paradigm that if you care about practice numbers you don’t care about your patients. That’s just NOT TRUE! Dentistry IS a business, which means you have to help the patient want to invest in their oral health. Stop thinking of “selling” and start thinking “educating” your patients. I would never sell a patient on a procedure they didn’t want or need, but you must present the case in a way that they know all the benefits and risks of not getting the procedure done so they can make an informed decision. Improving your case acceptance and decreasing your unscheduled treatment list isn’t just about making money but about increasing the patients oral health.
KRISTIE KAPP
PAST PRESENTATIONS (Partial Listing)
Utah Valley University Dental Hygiene School
Infinite Dental Group Practice Full Day Seminar
Neighborhood Dental Group Practice Full Day Seminar
Quirt Family Dental Group Practice Full Day Seminar
Dental Care Group Practice Full Day Seminar
48 States and hundreds of full day training sessions
with private dental practices across North America.
Come on, Alabama and North Dakota!
STRUGGLING TO GET YOUR TEAM TO REACH THEIR POTENTIAL?
Cut through your teams subjective opinions and focus on the objective data. Using your dashboard will help you know which of my systems to focus on. Get your team to work more efficiently, produce more and STILL provide the best care for your patients by managing your team by the numbers.
WHAT I COVER
SYSTEMS
Get in-depth training for each position in your office to help new employees learn Key Performance Indicators, verbal skills, and systems.
IDENTITY
Discover your “happy place” whether you are in a single provider practice, multiple locations, or anywhere in between.
LEADERSHIP
Learn how to identify the leadership qualities you naturally gravitate towards no matter your position on the team.
ONLINE COURSE
Founder of DIY Practice Management, My online training platform includes 50+ training
videos covering everything from defining practice identify and setting goals to advanced
marketing techniques and the steps to run a profitable business.
ABOUT ME
KRISTIE KAPP
With three decades of dental experience, including CEO of a multi-location group practice, Kristie Kapp, RDH, coaches dental teams in the systems and strategies to increase production while enhancing patient care, unifying team members, and reducing everyone’s stress. With an emphasis on increasing doctor and hygiene production, soft tissue management, team motivation/bonus models, and team meetings, participants will see the path and develop a plan for generating a thriving business through practice metrics and systems.
TESTIMONIALS
